Shipping policy
Shipping Policy — VelChrome
Thank you for shopping with VelChrome. We’re committed to getting your order to you as quickly and safely as possible. Below you'll find details about our shipping process and times.
Processing Time
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
Free shipping within the GTA please contact velch.88@gmail.com for further information
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Standard Shipping (3–7 business days)
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Express Shipping (1–3 business days)
Shipping Locations
We currently ship to Canada and the US If your country is not listed at checkout, please contact us at velch.88@gmail.com for assistance.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking updates to appear.
Delays & Issues
We are not responsible for shipping delays caused by carriers, weather, holidays, or customs clearance. If your order is delayed or lost, contact us at velch.88@gmail.com, and we will do our best to assist you.
Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses due to customer error.
Need Help?
If you have any questions about your order or shipping policy, reach out to us at velch.88@gmail.com or 437-990-8862